Privacy Policy

1. Data controller

The data controller for your personal data is Dollarcostrw S.L., registered in the Madrid Commercial Registry, Volume 38,721, Folio 92, Section 8, Sheet M-689234. You can contact us at any time at info@dollarcostrw.com to exercise your rights or resolve any questions regarding the processing of your data.

2. Data we collect

We collect the following types of information:

• Identification data: full name and email address voluntarily provided through our contact form.
• Browsing data: IP address, browser type, operating system, pages visited, time spent and referral source. This data is collected anonymously through analytics cookies, provided you have given your consent.
• Preference data: selected language and cookie decisions, stored locally in your browser.

3. Purpose of processing

We process your personal data for the following purposes:

• To respond to inquiries or information requests you send us through the contact form.
• To improve the browsing experience and website performance through anonymous statistical analysis.
• To comply with applicable legal obligations, including the General Data Protection Regulation (GDPR) and Spain's Organic Law 3/2018 on Personal Data Protection and Guarantee of Digital Rights (LOPDGDD).
• To manage advertising campaigns responsibly, always with your prior consent.

4. Legal basis for processing

The processing of your data is based on the following legal bases under Article 6 of the GDPR:

• Consent: for the use of analytics, marketing and functional cookies, which you can revoke at any time.
• Legitimate interest: for continuous improvement of the website and fraud prevention.
• Contractual performance: when necessary to manage a specific request.
• Legal compliance: to meet applicable regulatory obligations.

5. Data retention

Personal data provided through the contact form will be retained for a maximum period of 12 months from receipt of the inquiry, unless a contractual relationship or legal obligation justifies a longer retention period. Anonymized browsing data is retained for a maximum of 26 months.

6. Data recipients

We do not share your personal data with third parties, except in the following cases:

• Technology service providers acting as data processors under contracts that guarantee data security and confidentiality.
• Competent authorities when required by law or court order.
• Google LLC, as a provider of analytics and advertising services, operating under the EU-US Data Privacy Framework.

7. Your rights

In accordance with the GDPR and LOPDGDD, you have the right to:

• Access your personal data and obtain a copy.
• Rectify inaccurate or incomplete data.
• Request deletion of your data (right to be forgotten).
• Object to processing in certain circumstances.
• Request restriction of processing.
• Request portability of your data to another controller.
• Revoke consent given at any time.

You can exercise these rights by sending an email to info@dollarcostrw.com, attaching a copy of your identity document. You also have the right to file a complaint with the Spanish Data Protection Agency (AEPD) at www.aepd.es.

8. Data security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure or destruction, including transit encryption (TLS/SSL), restricted access control and periodic security audits.

9. International transfers

Some of our service providers may be located outside the European Economic Area. In such cases, we ensure transfers are made under appropriate legal mechanisms, such as standard contractual clauses approved by the European Commission or adherence to the EU-US Data Privacy Framework.

10. Changes to this policy

We reserve the right to update this Privacy Policy to adapt it to legislative developments or changes in our practices. Any modification will be published on this page with the last updated date. We recommend reviewing it periodically.